Privacy Policy
Frequently asked questions
Here are some common questions about our company.
We stand by the quality of our products and offer returns only in cases of:
✅ Damaged, defective, or incorrect items
✅ Requests made within 7 days of receipt
📩 How to Request a Return:
1️⃣ Email support@axelintegratedfarm.com with your order details.
2️⃣ Attach photos/videos of the issue.
3️⃣ Wait for approval & return instructions.
📍 Important:
❌ We do not accept returns for perishable or opened products unless they arrived defective.
❌ Shipping fees for returns are the customer's responsibility unless the return is due to our error.
✅ Refunds are processed within 7-14 business days after approval.
We collect personal information when you:
✅ Place an order (Name, Address, Contact Number, Email)
✅ Subscribe to our newsletter
✅ Contact us via forms or social media
We also collect non-personal information such as device type, browser, and website activity for analytics.
✅ To process and deliver orders
✅ To send updates, promotions, and newsletters (only with your consent)
✅ To improve website performance and user experience
We never sell, trade, or share your personal information with third parties except for necessary services like payment processing and delivery partners.
✅ You can request access to your personal data.
✅ You can update or delete your account information.
✅ You can opt out of marketing emails at any time.
We implement industry-standard security measures to protect your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
Our website uses cookies to enhance your experience. You can disable cookies in your browser settings, but some features may not function properly.
This Privacy Policy may be updated periodically. The latest version will always be posted on our website.